Caroline
10/10
United Kingdom 🇬🇧
Everything was excellent and I will definitely come back !
Pros: Everything!! The staff, location , comfort ! All great !
Cons: N/a
David
8/10
Ireland 🇮🇪
Great place to stay, food very good.
Pros: Food was excellent a great variety, staff very helpful and friendly.
Cons: Room could do with an update, bath not so good.
Aisling
8/10
Ireland 🇮🇪
Great location , nice clean hotel, with spacious rooms..
Pros: The location suited us perfect, supermarkets shops and cafes very close to walk to and walking distance to the newtown strip and a short taxi ride to the oldtown costing average €4.50 ..the hotel was nice with spacious self catering rooms. Towels were changed daily. I was worried about noise and rowdy guests , being close to the 'strip' but I needn't have worried , it was perfectly fine.. The clientele was older with not many kids running about too..
Cons: Some of the staff were unfriendly and unhelpful.. Checkin time was 4pm and no exceptions appeared to be accepted for earlier check in...however reception would not deal even at 3.54pm..it seemed excessive for the sake of 6mins.. There are definitely not enough pool loungers. They do not allow reserving loungers but it doesn't stop people. With beds unused for a lot of the day..I understand the frustration.. Also, a staff member removed my towel from a lounger one morning to give to another guest while I had stepped aside to have a cigarette rather than smoke near pool area. When I saw her i approached and said that it was my lounger/towel, she proceeded to berate me in front of the whole pool area about not being able to reserve loungers threw my towel and towel clips in a heap and stormed off..I was physically present unlike many other unused loungers with towels reserving them.. Not an acceptable way to treat a guest.. Of the front of house staff , 3 of the 4 I dealt with were rude..everyone else , especially the cleaning staff were really nice and friendly! It was a very pleasant stay overall 🙂
Libby
8/10
United Kingdom 🇬🇧
Beautiful hotel with lovely staff!
Pros: Maria was exceptionally helpful and helped us celebrate a big birthday!
Cons: You had to pay a deposit to rent towels which is fine but you had to also pay a 20 euro non refundable deposit as well.
Maria
9/10
United Kingdom 🇬🇧
Location is amazing. I’ve been in that area before but never stayed in this hotel massive space inside very comfortable
Pros: The staff are very, very extremely friendly with great value of money in good service and the breakfast was amazing beautiful location was great. Everything is surround.
Cons: Maybe it needs a little bit to update, especially inside the rooms. The showers was very old.
Zania
10/10
United Kingdom 🇬🇧
Pros: Great variety for breakfast and well cooked. The dessert cakes were my favourite. The all inclusive cocktail menu was lovely but more options would of been nice. All staff were friendly.
Cons: Would be nice if we could take breakfast up to our rooms. As my friend missed breakfast so many times due to over sleeping. Even if we could take croissants and fruit up, it would be nice.
Claire
8/10
Portugal 🇵🇹
Nice hotel, could do with some minor decor updates - good location and value for money
Pros: Hotel is really nice, more updated than it's counterparts that are dotted around the area. You can share restaurants with other MGM hotels which is good and offers variety. We only had breakfast at the hotel which was ok. Rooms are comfortable, and bathroom clean. Staff friendly and helpful.
Cons: Breakfast was a little expensive in our opinion. Some of the decor was out of date and in poor condition
Riccardo
8/10
United Kingdom 🇬🇧
All inclusive utilised to its fullness
Pros: The hotel had fantastic facilities - being able to go to dofferent ‘sister’ hotels as part of the all inclusive meant a good change of scenery too. The all inclusive was exactly as advertised, 2 drinks per person at any one time, and staff were always present to serve drinks. Good selection of food options, with themed buffet nights but also 10+ restaurants available to book within a short walking distance. Beds in the apartment were good too, and could not hear other guests at any point.
Cons: On occasion, the food standards were not high. Great variety of dishes but often lacking flavour.
Dawn
8/10
United Kingdom 🇬🇧
Overall a comfortable and enjoyable stay. The hotel location was excellent and very close to everyth
Pros: The breakfast we only had on the first day and there was a wide selection but at 15 euro a person was a bit overpriced. We found little cafes beside the hotel who offered an excellent breakfast fir a third of the price.
Cons: The hotel was comfortable and very clean but the decor was a bit dated and to be honest not really the standard you would expect of a five star rating. Our fridge door was almost hanging off. The decor could definitely do with an upgrade for sure.
Ciara
10/10
Ireland 🇮🇪
Excellent, we will return.
Pros: Beautiful breakfast each morning, the staff in Muthu Forte Da Oura couldn't have been nicer or more helpful, every morning they would fetch us a high chair for the baby without having to be asked. Manager was always there smiling. They made a fuss over us and the kids, really felt like we were getting 5 star treatment. Rooms are nice - air-conditioning was brilliant.
Cons: Games room was poor, could do with upgrading. That would be our only complaint. To be honest the weather is so good you wouldn't use the games room anyway. This hotel is MILES AHEAD of its sister hotel the Oura Praia which we have just returned from where reception staff have such a bad attitude and everything is a hassle to them.